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At CHAMPS, we believe every customer interaction shapes your brand’s future.
We bring together technology, strategy, and people to help companies deliver meaningful experiences at every touchpoint.
At CHAMPS, we bring together Flexible teams
and smart tools to create
better customer moments, effortlessly.
Where we started
Champs CX was founded in 2021 with a clear goal: to transform the customer experience industry using flexible service models, automation, and freelance talent.
Based in Istanbul, from the very beginning, we focused on creating a global platform that connects brands with skilled professionals who speak multiple languages and understand different industries.
Our aim was to make customer service faster, smarter, and more adaptable. Since then, we have grown steadily, expanding our reach and improving our technology to meet the changing needs of businesses worldwide. It’s been a rewarding journey driven by innovation and a passion for better customer connections.
Where we’re going
Looking ahead, Champs CX plans to go even further. We want to be the top global platform for brands seeking flexible, scalable, and personalized customer experience solutions. With continued investment in automation and tools that support our freelance experts, we’re working to create a future where customer service feels smooth, effective, and truly human.
Our vision includes entering new markets and industries while staying ready to adapt to new trends. In the end, we’re not just building a service platform — we’re shaping how brands and people connect moving forward.
At CHAMPS, We’re
CHAMPS Ürünler
Our innovative CX platform offers efficient, multilingual customer engagement tools designed to enhance brand loyalty and satisfaction.
CHAMPS Servisler
We provide expert BPO solutions focused on improving customer experience and driving business growth worldwide.
Company Profile
With over 35 CX professionals and our international leadership team, CHAMPS represents a global perspective. CHAMPS offers leading brands access to skilled professionals, breaking down borders with customer support experts fluent in over 13 languages.
Our journey began as a start-up in Turkey and is now growing into a global platform with a vision to seamlessly connect businesses with exceptional talent from around the globe.
Our objective is to seamlessly enrich the customer experience journey for our clients and help them grow their business while providing upmost freedom and flexibility to our freelancers.
At CHAMPS, We’re
Boldness
CHAMPS takes notable, effective, and occasionally uncommon actions to ensure our company, product, and service have a direct impact. To us, being bold means thinking outside the box and balancing bravery with a results-driven mentality. Our teams focus specifically on high-impact work and are encouraged to speak out against groupthink during a team project.
Customer Obsession
CHAMPS obsession means CHAMPS is completely and totally dedicated to our clients and talent. We are proactive and consistent in our communication with our clients and talent, and dedicate above-average resources to developing and improving products and services. Our objective is outstanding customer satisfaction via outstanding services.
Ethics & Sustainability
CHAMPS has strong and sustainable principles that guide our decisions and actions. CHAMPS will never betray the idea of doing what is right. This includes making respectful, moral decisions about our relations with our employees, clients, talent, shareholders, and suppliers. Champs is committed to fair wages, strong ESG standards, legal compliance, and long-term stakeholder benefit.
Excellence
CHAMPS is dedicated to consistently striving for excellence by raising internal standards and aiming to outperform competitors at every turn. Our focus on operating at the highest industry standard holds every individual accountable for doing their best work. CHAMPS has also installed rigorous QA and R&D protocols and follows all international standards for quality control to ensure continuous customer success.
Transparency
CHAMPS prides itself on its integrity, openness and honesty toward employees, clients, talent, and stakeholders and shareholders alike. We follow these commitments in our daily operations internally and externally, and make them a top priority in all our communications. Internally, CHAMPS values transparency and keeps employees informed to sustain long-term success.
Accountability
CHAMPS acknowledges and owns up to the responsibility we have to our employees, clients, talent, community, industry, and shareholders. We correct mistakes that may occur and admit when we’re wrong. We are seeing every task and every project through until it is done – and is done well!
What Are We Proud Of
Meet Our Team
Ali Murat Altanlı
Chef Technology Officer
Aslıhan Tan
Management Coach
Burak Çavuşoğlu
IT Manager
Cüneyt Erpolat
Chef Growth Officer
Doğa Müren
International Business Development Director
Esra Ütebay
Quality & Training Manager
Dr. Gökhan Sungun
Finance
Göktuğ Gökhan Oğuz
Chief Product Officer
Hande Saygılı
Marketing Manager
Mahir Tüzün
CEO – Founder
Mesut Kanberoğlu
Domestic Operations Director
Ömer Koray Sirkecioğlu
Sales Manager
Regina Koerner
Marketing
Seden Çağpar
Platform Operations Director
Sibel Erensoy
Chief Commercial Officer
Soner Gedik
Strategy
Susan Vural Tiryaki
International Operations Director
Tuğçe Moral
Community Manager
Umur Özkal
Strategy
Uygur Akkaş
Chief Sales Officier